Digital

Digital

Digital

Consulte.

Consulte.

Consulte.

Context

Context

Consulte. is an app designed to simplify the management of medical appointments, centralizing essential information and helping users monitor their health in an efficient and practical way. The solution targets adults who regularly see specialists.


Initial research revealed that only 6% of participants organized their appointments in a specific place, highlighting the need for a digital solution tailored to this demographic.

Needs

Needs

  • Develop a digital solution to help adults manage their medical appointments in an easy and accessible way.

  • Create a simple and intuitive interface suitable for users with varying levels of technological experience.

  • Provide functionalities to centralize appointment schedules, specialists, and reminders.

  • Launch the app with a visual and technical design that complies with App Store guidelines.

Design Process

Design Process

This project used the Challenge Based Learning (CBL) methodology, combined with elements of Design Thinking.

Engage

Engage

  • Guiding questions, guiding activities, and resources (throughout the entire process)

  • Brainstorming

  • Mind mapping

  • Definition of potential audiences

Investigate

Investigate

  • Research on audience needs and app references (SWOT analysis)

  • Interviews with a social worker and a psychoanalyst

  • Interviews with the target audience

  • Definition of the solution



Act

Act

  • Low- and medium-fidelity prototypes

  • Design System

  • Illustrations

  • High-fidelity prototypes

  • Implementation

  • Submission to the App Store

  • Promotional materials

Solution

Solution

Consulte. offers the following features:


  • Organization of appointments by specialty, date, and time.

  • Automatic reminders for scheduled appointments.

  • An intuitive interface tailored for users with less familiarity with technology.


Additionally, illustrations and a consistent Design System were developed to ensure a pleasant and cohesive user experience. The app was implemented and published on the App Store, accompanied by promotional materials to increase its reach.

Difficulties and learning

Difficulties and learning

Difficulties:

  • Time management was the main challenge due to the short timeline for executing all project stages, from defining the problem to publishing on the App Store.

  • Initial prototyping errors, such as the lack of an overall project vision and a narrow focus on the MVP, led to rework.

  • Issues identified during mentor validations emphasized the need for more robust planning in future projects.


Learnings:

  • Enhanced understanding of the MVP concept and how to manage it within time-constrained projects.

  • Improved skills in time management and task prioritization.

  • Refinement of adaptability and continuous improvement throughout the process.

ALINE REIS SILVA

São Paulo, Brasil

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